Privacy Policy

Privacy Policy

Nur Fazzillah Binti Mohamed Noordin (202303164171) trading as Malay Perfumery
Effective Date: 23 June 2023

This Privacy Policy explains how Nur Fazzillah Binti Mohamed Noordin (202303164171) trading as Malay Perfumery (“Malay Perfumery”, “Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you visit or make a purchase from our website.

We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia) (“PDPA”) and other applicable data protection laws.

By using our Website, you consent to the collection and use of your information as described in this Privacy Policy.

1. Personal Data We Collect

We may collect the following categories of personal data:

(a) Information You Provide Directly

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Account login details (if account creation is enabled)

  • Order history and purchase information

(b) Payment Information

Payments are processed securely through Shopify and its approved payment providers. We do not store complete credit or debit card details on our servers.

(c) Automatically Collected Information

When you access our Website, we may automatically collect:

  • IP address

  • Device type and browser information

  • Pages viewed and browsing activity

  • Date and time of access

  • Cookies and similar tracking technologies

2. Purpose of Processing

We process your personal data for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Arranging delivery within Malaysia

  • Providing customer service and responding to enquiries

  • Managing returns, refunds, and exchanges

  • Detecting and preventing fraud

  • Maintaining accounting and business records

  • Complying with legal and regulatory obligations

  • Improving website functionality and user experience

We do not sell or trade your personal data to third parties.

3. Shopify Hosting

Our store is hosted on Shopify, which provides the e-commerce platform enabling us to sell our Products.

Your data is stored through Shopify’s data storage systems and databases, secured by industry-standard safeguards including firewalls and encryption technologies.

4. Disclosure of Personal Data

We may disclose personal data to:

  • Payment processors

  • Courier and logistics providers

  • IT and website service providers

  • Professional advisers where necessary

  • Regulatory authorities or law enforcement agencies where required by law

All disclosures are limited to what is necessary for operational or legal purposes.

5. International Transfers (Future Expansion)

Currently, we operate within Malaysia. If we expand internationally, your personal data may be transferred to service providers located outside Malaysia.

Where such transfers occur, we will take reasonable steps to ensure that your data receives a level of protection comparable to that required under applicable data protection laws.

6. Cookies

We use cookies and similar technologies to:

  • Enable essential website functions

  • Maintain shopping cart functionality

  • Analyse website performance

  • Improve customer experience

You may disable cookies in your browser settings, though certain features may not function properly.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes stated in this Privacy Policy

  • Maintain proper business and accounting records

  • Comply with legal, tax, or regulatory obligations

  • Resolve disputes and enforce agreements

8. Data Security

We implement reasonable technical and organisational security measures, including:

  • SSL encryption

  • Secure Shopify hosting infrastructure

  • Restricted access to personal data

  • Secure payment gateway integration

While we take appropriate precautions, no system can guarantee absolute security.

9. Your Rights

Subject to applicable law, including the PDPA, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Withdraw consent where processing is based on consent

  • Request information on how your data is processed

We may require identity verification before processing any request.

10. Marketing Communications

If you subscribe to receive marketing communications, we may send updates regarding new fragrances, promotions, and restocks.

You may withdraw consent at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

We do not sell personal data for advertising purposes.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

12. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Updates will take effect immediately upon posting on this page.

Continued use of the Website constitutes acceptance of the revised policy.

13. Contact Information

For any questions, access requests, or concerns regarding this Privacy Policy, please contact:

Nur Fazzillah Binti Mohamed Noordin (202303164171) trading as Malay Perfumery
Email: malayperfumery@gmail.com
Phone: NA
Address: Lot 2017, Kg Mampong, 71300 MALAYSIA